Glossary of IT and e-commerce terms

Glossary of IT and e-commerce terms

Although our main goal when writing articles for our website was their readability and clarity, we couldn't have done it without using a few abbreviations and computer science and e-business terms.
Here are definitions and brief descriptions of these expressions.


E-Commerce is a business run over the Internet. This business transactions are conducted between buyers and sellers. E-commerce transactions are being made through the Internet, and thus are cheaper and more efficient. There are different forms of e-communication - from e-mail to on-line stores. We can encounter e-commerce every day, by using the: on-line auctions, e-banking services, shopping in virtual stores.
Sales and Internet services attract increasing numbers of buyers and sellers, because they allow savings on both sides of the sales channel. With e-commerce sellers can communicate cheaply with more customers and it's much easier to reach them, and the buyer can easily find products by looking for certain properties and the lowest possible prices. Thanks to these properties, e-commerce is the future of sales.
Global and indiscriminate use of the Internet causes a global market virtualization and creates space for further development of e-commerce. The solutions of electronic commerce enable models of conducting on-line commercial activities directed to both business partners (called B2B model) and end-users (called B2C model). Every entrepreneur, planning to develop or future existence of the company, should be interested in such a form of sales. Continuous ignoring this trend could cause that chance to remain competitive in the global market will be lost forever.

B2B and B2C

B2B and B2C are abbreviation from the English language terms denoting the transactions between economic entities (Business To Business) and between private enterprise and the consumer (Business to Consumer). B2B is a trade between two economic entities (partners, suppliers, distributors, sales outlets, service outlets etc.). B2B market can be defined as operated via the Internet, when it is supporting all phases of the transactions, including the fixing of prices for goods or services, exactly in this medium. The task of B2B is to streamline and reduce costs at all stages of transactions that occur in the traditional business model. B2B sector is not the only sector in which business is carried over the Internet.
There is also a B2C model, understood as dealing with individual clients. B2C sector is the first - chronologically - created Internet business sector. It assumes the sale and trade are conducted between companies and individual retail customers. Within this sector operates the vast majority of on-line shops and sites involved in the aggregation of offers for buyers and sellers so that can easily compare price offers of different sellers (comparative shopping). To improve business performance, solutions - such as: CRM, MRP and CMS - are used.


CRM (Customer Relationship Management) is a business strategy dedicated to optimizing the profitability of the company through proper managing the customer-company relationships. This is an area of activity that enables organizations to identify needs and opportunities, and optimize the costs and risks associated with existing and potential customers. CRM is an interactive process of obtaining an optimal balance between the organization investments and satisfaction of its customers in order to maximize profit. By using the CRM system, companies can achieve the fundamental benefits of reducing the cost of business, revenue growth and increase the efficiency of introduced market strategy.
by using the, you can take full advantage of the CRM benefits, including collecting information on events associated with the client, analyzing and grouping the customers and making precise analysis of their purchases.


MRP (Materials Resource Planning) is a type of computer software, that supports management and goods production processes. In general, it is a part of the ERP systems. The main benefit of MRP is to reduce the funding needed to maintain an optimal sales. This is achieved by optimizing the inventory management. Besides, thanks to this system it is also possible to react quickly to changing customer needs and efficient use of available resources. Thus, the manufacturer can reduce costs and gain competitive advantage.
In IdoSell we included the MRP module to analyze: sales, order handling, integrated inventory management and other activities related to stocks and orders handling.


ERP (Enterprise Resource Planning) is a computerized management system, covering all aspects of your business (planning, production, sales, marketing etc.). ERP software helps managers to obtain a full picture of the entire company and its management. ERP systems allows optimal use of resources and ordering processes occurring in the enterprise. Implementation of an integrated ERP system is the goal of any company implementing of IT-based solutions. Prices of such solutions are often unavailable to small and medium enterprises. Deciding on the, you immediately get the ERP system - consisting of major modules, i.e. CRM, MRP, CMS - implemented.


CMS (Content Management System) is a specialized software used to update and expand the Internet websites. The main task of the system is to separate the content (information included on site) from it's presentation (the way it looks). This allows for easy websites upgrading and expanding operations made by persons without special training or knowledge in the field of construction of the Internet pages. With this approach the process of publishing on the Internet becomes simple - the specialists can concentrate on their work and enjoy their favorite applications, such as text editors. Each webpage is dynamically generated, basing on the entered information. Using the CMS eliminates the need to utilize additional programs handling of which usually requires special training.
The IdoSell has been equipped with advanced CMS system, included in: describing the products - their pictures and texts, posting new information on the store page, which allows convenient configuration of store behavior and appearance.


WYSIWYG (What you See Is What you Get) is a group of tools that allow you to edit the document with the mouse, keyboard and computer monitor. A characteristic feature is the interactive nature of the work and the ability to immediately observe the changes in a form in which they are printed or seen by all users. The basis of such tools are full and rich visualization and plentiful graphics functions.

Code CVV2/CVC2

CVV2/CVC2 Code - the code that appears on the back of your credit card and is printed in the signature field. Typically, this print is composed of digits representing the card number (available on the first page of the card) and 3 additional digits. This 3-digit code is the CVV2/CVC2. This number is equivalent of the pin code for card payment on the Internet.

Domain Transfer

Internet Domain Transfer - change of operator that is a intermediary between the main domain registrar in given country and the domain owner. Domain transfer is not associated with the sale or transfer of rights to this domain. It is only the appointment of a new operator which will be a middleman between the registrar and the client. Domain transfer usually involves the confirmation of the changes in the existing registrar (registration authority in given country). The domain name can be transfered any number of times and taking it from the current operator usually does not involve any additional charges.

Change of domain delegation

Changing web domain delegation - change the computer address (IP) which is indicated by the domain. Internet domain is a friendly, easy to remember combination of letters and other characters, which points to a specific server. Each web server has its own unique Internet address (called IP). Domain names are kept in special registers, stored on multiple servers (called DNS), pointing to different servers that support the individual names. To change of domain delegation means to change the IP address that is pointed by a domain.


UU (Unique Users) means the estimated number of actual people who visit a website. There are many methods for estimating the number of UU. There are methods based on the number of IP addresses and information about the system and browser. Other methods are based on the so-called serving cookies statistics mechanism by which the number of UU can be better estimated.