IdoSell means thousands of functions and advanced applications. We are aware of the fact that familiarizing oneself with all the possibilities of our system can be time-consuming. If you would like to quickly learn the functions and applications of your choice, as well as have a Remote Support training, this solution is perfect for you.
Remote Support is an immediate training. If you would like to acquire new information, you do not have to come directly to our office. Remote Support solves the problem of the distance. Thanks to that, you eliminate costs and save time.
If you already have a shop on IdoSell platform and:
...you can simply use Remote Support.
Remote Support is a support service which means that in case of explaining the source of problems with, for example, supporting application, the service is free as it is included in the technical support. If you, however, would like to have a remote support or ask for configuring the supporting application for you, you will be charged for such service according to the price list.
We are aware of the fact that connecting with your computer can raise some concerns. We care for your safety – thus, Remote Support contains many securing and encrypting functions. It enables encrypting the entire communication between the computers.
The whole process is quick and easy. You can simply write a ticket in which you ask for Remote Suport and then download the program and provide us with the data for the remote connection within the agreed time.
You can find necessary links below: