If you would like to learn more about using loyalty cards in an online store, visit: How to create and manage loyalty cards in your store.
What is more, you can learn more from our guidebook Guidebook: Omnichannel in e-commerce - a few words about multi-channel sales. The news explains multichannel sales, which can be handled by e.g. IAI POS in your brick-and-mortar store.
IAI POS enables convenient and intuitive loyalty cards support - cashiers can assign cards to handled orders and create new cards for people making their first purchase. IAI POS also enables sending generated data of a new card through e-mail/SMS. Loyalty cards supported by IAI POS can be used by customers in their future shopping both in online and brick-and-mortar store.
You can generate a loyalty card while creating a new customer account or while assigning an existing customer account:
If you do not have ready-to-use loyalty cards, you can generate the number of a new loyalty card automatically. Otherwise, you can enter this number manually:
After assigning a customer to the receipt you can also check which customer loyalty cards have been issued. In order to do this, please use the context menu:
If a customer has a loyalty card, you can search them by its number and assign it to the receipt:
Together with introducing loyalty cards support, we have rebuilt the mechanism of assigning customers to shopping – now it is more intuitive and easier to use. The ability to assign a new customer, as well as to change the previously assigned customer at any moment of the order handling process is a completely new functionality.