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In IdoSell Shop, on a daily basis, we handle hundreds of thousands of on-line orders generated by thousands of our clients. Everything that we describe in this section really influences the Polish and the Global e-market.

Blog - IdoSell online stores (February 2017)

How to accept complaints without having to engage store staff? Provide your customers with a self-service complaint wizard (RMA)

From now on, you can handle complaints remotely by evaluating pictures and description of the defects provided by the customers. This way, you enable sending pre-verified complaints, while giving your customers paid return shippings to the store (you cover the cost yourself or settle with the customer). You will save a lot of time and money when handling complaints, and customers will receive your decision, as well as products or money, faster.