You do not like to receive text messages from unknown numbers? Your customers don't like it too!
SMS Branding - name of your store, instead of an unknown phone number.
Each text message sent from the IdoSell.com Administration Panel may be provided with so-called branding. This is the text that appears as a sender phone number. This inexpensive service may significantly change the subjective reception of your messages by customers.
Interesting details:
- You can set different names for particular SMS templates - i.e. YourStore for templates assigned to notifications, Complaint for templates informing about reclaimed product.
- SMS branding because of technical reasons may include a maximum number of 11 characters.
- Avoid adding branding in form of a phone number, i.e. 441234567809, because such messages can be rejected by cell phone operators.
Examples of interesting brandings:
- OnlineStore,
- SummerSale,
- Discount,
- Complaints,
- LoyaltyCard.