Smells like coffee! Konesso - case study of a successful omnichannel coffee business

Over the past three years, Konesso.pl became one of the leading online coffee stores in Poland, with tens of thousands of customers praising their product quality and service. Coffee connoisseurs may also enjoy a hot cup in person, in one of Konesso's brick-and-mortar shops. How do they manage all this? Have a look at our case study and a short interview with Grzegorz Bienko - Konesso's owner.