By providing the IdoSell Shop with a full range of omnichannel capabilities, we have expanded the capabilities of the IdoSell POS application. After the introduction of the option of returning an order from an online store at the point of sale in the previous version, in the new version numbered 5.4.26 we are introducing another omnichannel scenario, which also allows for the realization of returns created earlier by the online store service, or directly by the customers themselves logging in on its website . The new version is also a simplified interface of the main program window and its individual modules and a package of additional improvements.
The return is also a need to settle the funds that the customer has previously paid us for the purchased products. In order to improve this process even more, we have introduced another novelty which is the possibility of returning the cost of delivery to the customer, which he had to incur for delivering the purchased products to him and an additional fee as was calculated for the payment method he chose to pay for the order.
From version IdoSell POS 5.4.24 all funds returned to the customer can also be sent to the balance associated with the account in the online store, which allows you to handle such a return without cash.