How to add multiple languages to the IdoSell shop

When it comes to international sales, it is important to properly configure supported languages and currencies. Thanks to this, you can support customers in a chosen language and sell products at prices defined in their domestic currency. In return, you win their trust, which strongly translates into a better conversion rate.

Language configuration page in the administration panel enables defining what languages you want to use in your shop. IdoSell allows you to do much more than other e-commerce systems. You can choose whatever languages and in any number you wish, for every store independently. Of course every shop should have at least one language chosen - usually it is Polish.

A language system has been planned in a way that adding a new language forces a shop owner or employees to enter an independent name/description for products. Therefore, we do not recommend adding more languages than you really need. Pages in panel will have more edit fields than it is really necessary. However, there are no technical obstacles to use even 100 languages simultaneously.

Adding a new language to the administration panel

First add a language to your administration panel. In order to do this, choose Languages in the administration panel under ADMINISTRATION / Language configuration. On the next page, all languages you have currently set will be displayed. To add a new language simply click on Add language and choose the new language from a list. After you click on choose you will have to wait for a while as all descriptions are copied from a chosen by you language to the one just added. Sometimes, if you have a wide offer it can take couple of minutes.

If a language you are adding is English or German, you have an option to set the default email and SMS templates, created by IdoSell.

Publishing language in your online store

After adding a language to your administration panel, choose Back to list of operations (you are again under the tab ADMINISTRATION / Language configuration). From there, go to Languages configuration for page and click on Add language. You will see the list of languages added earlier (ones from the section Languages in the administration panel). Now you can choose the language that should be set as default in the shop.

Notice: If, despite adding languages to your panel and store, a language selection tool is not visible in the shop, contact IdoSell. Your layout may not have a corresponding component added or active. It applies only to older templates that are used by a small number of our customers.

If you want to remove a selected language from your shop, just click on a red X button next to it. To remove a language from your panel, you need to delete it from all your stores. Removing language from the panel deletes all descriptions for the indicated language irreversibly!

Language of sales documents

All sales documents are printed in the main language selected in ADMINISTRATION/Print configuration/Sales documents print settings. If the language set here differs from the country language for the billing data of the client for whom you are generating the document, additional translations will appear on the printouts.

Below you can find a brief guide on how to prepare the panel for printing sales documents in a foreign language.

Select languages in the shop automatically

Automatic language selection is available if you add more than one language. This option allows to set a language displayed in a store without customers having to interfere, only basing on language preferences set in a user's Internet browser. If a language set in a browser is not on the list of available ones in a shop, the default language will be displayed in a shop automatically.

This option is independent from a manual language selection component. We recommend to have such a component installed as it may happen that someone not speaking a particular language uses a browser in a foreign country and, without the component, will not be able to change the language to a preferred one.

Translation of the offer, including product descriptions

To make the offer available on the foreign market, you must first present it in the appropriate language. In addition to products, you must also translate related modules such as menus, categories, manufacturers, sizes, warranties, units of measurement, series, size chart and parameters. To start working with the translation tool, set your user account the right to "Offer translation" and select the appropriate languages. Then export the appropriate texts from the modules in a given language to the XLIFF (XML) or CSV file. Automatically translate texts or upload a file to your translator or SEO agency. At the last stage, upload the file to the shop panel. On the main screen of the tool you will see the percentage change of translated texts in a given language in a given module.

Read the translation instructions for the offer and associated modules.

Selecting currency on the basis of language preferences automatically

Basing on a selected language you can also set a currency in your shop. More about this option can be found here.