27 May 2016

Cash back – rapid payouts for orders and returns made through payment systems. The function will be available for PayPal and Dotpay [Update].

Put an end to manual refund processing. From now on, IdoSell shops can make refunds for customers directly from the warehouse management system (WMS) with just one click! This function is available both for orders and returns generated by a customer or your staff.

Until now, when a customer resigned from an order or made a return, the payout processed by payment systems required logging in to the payment operator's panel, searching for a particular payment and issuing a refund. Online shops prefer such a way of refunds as they may regain, partially or fully, a commission.

Make returns management faster

From now on refunds are easier. You can issue a refund to customers who paid through one of the payment systems supporting refunds, directly from the IdoSell Shop panel with just one click. What are the benefits?

  • saving time on refunds management – you issue a refund directly from the IdoSell Shop panel with no need of logging in to the payment operator's panel;
  • registering a return automatically – as soon as we receive information about a refund from the payment system

Payment systems for which cash back is supported:

Update [01.07.2016]

We are happy to inform you about the end of our works over a refund (cash back) functionality for the rest of payment systems enabling automatic payouts processing for smaller, cancelled or returned orders - Dotpay.