IdoSell Shop installation stages

Quick and effective IdoSell Shop installation procedure

Before you order

Since you are reading this page, you are probably about to choose the IdoSell Shop service and you are interested in specific information concerning the installation process. However, before you order, we encourage you to familiarize yourself with our website – it can answer some of your questions and present you with a wide range of possibilities offered by IdoSell Shop. If you have specific questions regarding all the formalities – you can simply have a look at our price list, agreement, as well as terms and conditions,. If you feel that some of your queries have not been answered yet, just stick to the rule „better to ask the way than go astray” and get in touch with our Sales Department. Our specialists are at your disposal and will answer all of your questions.


Placing an order

Please fill in the order form with your contact information and the details of the company which will be the owner of a shop. Select the activation type:

  • Immediate activation for 0 EUR/GBP - with a fixed term contract for at least two years, the activation fee of 169.00 EUR / 149.00 GBP net is returned to your balance after receiving the signed contract
  • Activation after a signed contract is received 0 EUR / GBP - with a fixed term contract for at least two years
  • Immediate activation for 169.00 EUR / 149.00 GBP net - with an open-ended contract

Each new online store starts with a basic subscription plan (CLOUD) and a technical support in Polish language. However, you can change the subscription plan and purchase the technical support in English language whenever you want. If you are registering your shop via special link provided to you by one of our Affiliate Partners (with the level higher than the Bronze level), a possibility of choosing technical support provided by his company will appear, if the partner provides such services.

Moreover, you need to choose a unique name for a so-called technical domain. The technical domain will be available to you as long as you use IdoSell Shop, granting the access to the administration panel. Thus, you will be able to enter the administration panel, even if you do not have your own domain yet. It will be possible to set a new public domain name for your online store any time. If the form is filled correctly, a „"thank you" note will be displayed and a notification confirming the order of an online store will be sent to your email address.

NOTICE: If you make a mistake in the order or change your mind about one of its components (i.e. you want to buy a higher implementation package and you ordered a STANDARD package), relax - you can edit the already-placed order. Option that allows order editing is available in the second step of ordering process or by clicking here

In order to proceed to the next step, you need to complete the following stages:
PLACING AN ORDER ONLINE
MAKING AN INITIAL PAYMENT
FILLING IN THE AGREEMENT AND OTHER DOCUMENTS
DRAWING UP THE GUIDELINES FOR THE SHOP'S FRONT OR PROVIDING A COMPLETE PROJECT


Initial payment

Making an initial payment is the basic condition for starting online store installation process. The second step of the order process contains a pro forma invoice. The initial invoice issued after ordering an online store will include charges for the following services:

  • Installation fee for launching your administration panel (depending on a selected activation type)
  • Charge for the implementation package (it includes the costs of preparing and encoding the project)
  • Initial prepayment of 3xCLOUD subscription fee net which we double as a gift

In case of ordering an online store in the STANDARD version, an initial invoice will contain charges for the following services:

  • Installation fee for launching your administration panel (depending on a selected activation type).
  • Initial prepayment of 3xCLOUD subscription fee net which we (the initial payment of 3xCLOUD subscription fee net) which we double as a gift.

Immediately after receiving the pro forma invoice, please transfer the money to our account, using the data from the invoice. You should include the invoice number in the transfer title field. You can also select the PayPal payment method – the money will be booked almost immediately. Having received your payment, we install the administration panel of your online store. It means that your shop will be ready in one day after receiving the payment onto our account (if you select immediate activation for 169.00 EUR / 149.00 GBP net) or one day after we receive a signed agreement (if you make a payment for a fixed term contract activation). We will also send you a welcoming letter containing such important information as the administration panel address, the login and password with which you will get full access to our software. Later, you can add the accounts for your employees on your own. The invoice covering the installation charge can be downloaded from the administration panel.

Please remember that the agreement comes into effect from the moment of receiving the payment. No work concerning your online store will be carried out, unless you transfer the money.

In order to proceed to the next step, you need to complete the following stages:
PLACING AN ORDER ONLINE
MAKING AN INITIAL PAYMENT
FILLING IN THE AGREEMENT AND OTHER DOCUMENTS
DRAWING UP THE GUIDELINES FOR THE SHOP'S FRONT OR PROVIDING A COMPLETE PROJECT


The agreement and other important documents

At this stage all formalities must be completed. At the same time you make an initial payment, you have to print and fill in the agreement. Actually, it is a confirmation of the agreement you have initially accepted while placing an order online. We mark this document as CL\3 and you can download it in PDF format from our website. Send the agreement as soon as possible, since it takes several days before it reaches us. Remember that the agreement must include the signatures of all people authorized to represent the company. Do not forget to paraph-sign all pages of the agreement.

In addition to the signed agreement, you have to send us registration documents of your business. Copies of these documents together with the agreement can be sent by mail, or electronically via the IdoSell Shop Ticketing System.

From now on, you can familiarize yourself with the administration panel features, configure your online store and, the most importantly, start uploading the products.

If you haven't thought about the look of your online store yet, its color scheme, style and layout, now it is time to do it. Collect the examples of the online stores that you like or the designs you want your e-shop to be similar to. If you decide to submit your own project, make sure it meets our requirements.

If you choose the STANDARD version, the stages of the implementation process can be different, depending on the scope of works you would like to commision to our specialists. You can simply use one of the STANDARD layouts without any modifications or decide to introduce some changes (if so, you just write a ticket to our graphic department. Please remember that any additional changes will be charged as a working hour of our graphic team). Our specialist will consult you via ticket while introducing changes in the layout. You can also ask our graphic designers to create a logo, banner ads, adjust the look of automatically sent e-mails etc. If you think the shop is ready, soon you can start promoting your online store and handle incoming orders - now you can go straight to the selling stage section.


In order to proceed to the next step, you need to complete the following stages:
PLACING AN ORDER ONLINE
MAKING AN INITIAL PAYMENT
FILLING IN AGREEMENT AND OTHER DOCUMENTS
DRAWING UP THE GUIDELINES FOR THE SHOP'S FRONT OR PROVIDING A COMPLETE PROJECT


Designing stage

Until now, your online store has only been equipped with a STANDARD shop's front that allows you to customize settings and add products to the database. If you decide to submit a project (prepared individually or by a third party), you should send it to us via ticket, along with any additional explanations. If you want our experts to design your online store, you must provide us with clear guidelines. In case you have problems with formulating guidelines, please visit our website. The guidelines may be very general or very precise. We also accept situations, when our clients give us a carte blanche by saying "I am out of ideas. I'm fine with whatever you do".

Having received your requirements and guidelines, we can start planning the look and functionality of your online store. The task of designing the store will be assigned to a chosen graphic designer. You will be able to contact him (or her) via tickets. The graphic designer will prepare a visualization of the first subpage and ask for your acceptance. In case of the BASIC implementation package, it would be the only subpage we prepare. For the ADVANCED package we design 2 subpages (main page, product list), while for the SOPHISTICATED package, the designs of 3 subpages will be prepared (main page, products list and product card).

If the design does not meet your expectations, let us know - we can make any necessary improvements. The graphic designer will follow your suggestions and change the design. It is very important to check whether the project corresponds with your vision and includes all the required elements. If you have any doubts (i.e. about the form of a size chart or displaying special prices), you can always ask the person who is responsible for your project. Approved projects are binding and therefore, modifying them later on requires a paid task. Remember that each implementation package includes a specified number of working hours of our graphic designers. If you repeatedly change your mind or your guidelines after submitting the project, it will take more time to finish the design of your online store and to encode it. Thus, you may have to pay for extra working hours required to finish the implementation process.

Having approved all the visualizations, you know what your online store will look like. Unfortunately, we are not able to determine the duration of the designing stage, as it depends mostly on you - how fast you can send the guidelines and responses to our proposals, and how detailed they are. The more changes you introduce, the more time you will need to wait.

In order to proceed to the next step, you need to complete the following stages:
PLACING AN ORDER ONLINE
MAKING AN INITIAL PAYMENT
FILLING IN THE AGREEMENT AND OTHER DOCUMENTS
DRAWING UP THE GUIDELINES FOR THE SHOP'S FRONT OR PROVIDING A COMPLETE PROJECT


Encoding stage

To start this stage, we need to have a properly filled in and signed agreement (see the The agreement and other documents section).

Encoding an online shop's front is the most time-consuming stage. As a result, you will get an online store reflecting the approved project from the previous stage. The encoding process requires virtually no effort from you. Meanwhile, you can order and delegate your own domains (such as .com, co.uk, .eu etc.) to us, set up e-mail accounts and perform other operations related to opening your online store (i.e. entering products into the database, signing agreements with couriers and online payment operators, setting delivery charges, creating products categories, preparing the shop's regulations etc). Coding will be performed by one of our graphic designers - the assigned person automatically becomes the supervisor of your shop's front. He (or she) will also be responsible for any future changes.

Depending on the current workload of our implementation team, the coding stage may take several weeks. For detailed information proceed to the section about the implementation time. After we finish the work, you will receive a notification informing you that your e-shop's front has been successfully installed. At this point, you can check if everything works fine. Remember that some of the specified features may go beyond the standard functionalities and an additional paid task may be required. If you find any errors in your shop's front, we will correct them straight away. Of course, we will also do it after the implementation, so you do not have to report all the malfunctions immediately.

Having finished this stage, your online store has a unique design and is ready to handle both customers and orders. In case you have already entered products into the database and delegated the domains, it is time to start celebrating. Your e-shop is ready to conduct sales.


Selling stage

It is the last stage and we hope it will last forever.

We want your online store to be up and running throughout the time of our cooperation. If we introduce any changes or updates into the system or the administration panel, they are immediately displayed in your copy of the system. Additionally, you can follow our Blog providing information about any changes in IdoSell Shop.

Bear in mind that we look after you all the time. If you encounter a problem or a bug, you can report it through tickets. Our technical support teams are at your disposal - do not hesitate to contact us when you want to change something in your online store.


The abovementioned procedure is based on hundreds of successful implementations. It ensures a quick, cheap and trouble-free implementation of the most advanced software for running online sales. You will be amazed by a quick and smooth configuration of such a personalized system. We would be grateful for your cooperation. Please follow our instructions strictly, especially in terms of quick answers to the tickets and the payment for an installation. The agreement and guidelines regarding your shop's front also need to be sent as soon as possible.