Are you experiencing urgent technical problems?

If you encounter an urgent issue outside working hours of our helpline, please send an e-mail to admin@idosell.com. This will ensure the fastest assistance in case of an urgent problem.

Support and help in creating your offer and managing all reservations

IdoSell Booking creates highly-automated technologies that help you free yourself from mundane and repetitive tasks, leaving you more space for invention and creativity. The idea behind IdoSell Booking is to provide our customers with an effective and intuitive system for managing online bookings.

Full support and help in creating your accommodation offer and managing reservations

The recipe for successful tourist accommodation is not only an effective and practical booking system but also the right amount of time spent on preparing the offer and maintaining good relations with both your customers and external service providers. We are well aware of these needs and it is why we develop IdoSell Booking in a way that enables you keep to a minimum the effort required to manage our system

Helpline

Our Sales Department and Customer Support are at your disposal. You can get instant help via phone regarding the functioning our system. We provide easy explanations to all of your questions. We are available Monday through Friday between 9:00AM and 5:00PM CET.

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Ticketing System

As our customer, you have free access to our internal ticketing system which is available 24/7. It allows you to easily get in touch with the whole IdoSell team and follow the progress of our works. The ticketing system is available in your Customer Service Centre (CSC).

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Trainings (also online)

If you want to quickly and effectively learn how to use the system and implement our tools into your accommodation management, we can offer you a training with one of IdoSell Booking specialists. Feel free to visit us personally or send one of your employees – we provide both face-to-face and online trainings. We share our knowledge to help you maximize your profit.

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Blog

Subscribe to IdoSell Newsletter and follow our blog. You will instantly know about all the new functions, see how they work and what benefits they can bring you. Moreover, our company offers full transparency, giving clients an insight into the monthly activity reports published on the website.

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Remote Support

At your request, we can connect to your computer using remote access and set you up with Booking Bridge or show you how to operate the IdoSell panel. It is especially helpful whenever you require quick and effective help or want to have a training without the need to leave your home.

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Don't know where to start?

IdoSell Booking Quick Start Guide includes all the things that you need to know to make your first steps with us. If you are not sure how to proceed, you can have a look at our Quick Start Guide.

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